(faq)

Questions

01//
about us
What are Velvet Shaker’s opening hours?

We are open from 6:00 PM to late, Monday to Sunday. Come by anytime for an unforgettable evening.

Where is Velvet Shaker located?

You can find us at 8F, 22 Wyndham Street, Lan Kwai Fong, Central, Hong Kong. We’re in the heart of the city’s nightlife district.

Do you take reservations?

Yes, we recommend making a reservation, especially for groups or special occasions. Walk-ins are welcome, but availability may be limited during busy hours.

What kind of drinks does Velvet Shaker serve?

Absolutely! We cater to private parties, corporate events, and special celebrations. Contact us for more details on event packages and bookings.

Do you have non-alcoholic drinks?

Yes! We have a variety of mocktails and non-alcoholic beverages for those who prefer alcohol-free options.

Does Velvet Shaker host private events?

Absolutely! We cater to private parties, corporate events, and special celebrations. Contact us for more details on event packages and bookings.

02//
events and press
How can I get media passes for your events?

Media passes can be requested by reaching out to our press team at [email/contact link] with your publication details and coverage plan.

Do you allow press coverage during your events?

Yes, we welcome press coverage! Please contact us in advance for press kits and media guidelines.

Can I collaborate with you as a sponsor for an upcoming event?

Absolutely! We’re open to sponsorship opportunities. Please email us at [email/contact link] to discuss sponsorship packages and benefits.

Where can I find images and press materials from past events?

High-resolution images and press materials from our events are available in the Press section of our website or by request.

Are your events open to the public, or do I need to register?

Most of our events require prior registration. Please check the event details on our website for ticketing and access information.

How can I propose a collaboration or partnership for an event?

We’re always excited to explore collaborations! Please send your proposal to [email/contact link], and our team will review and get back to you.

03//
Other questions
Can I customize the services or products you offer?

Yes, we offer customization options for most of our services/products. Contact us to discuss your specific needs.

What is your refund or cancellation policy?

Refunds and cancellations are subject to our policy outlined on our website. Please review the terms or contact support for assistance.

Do you offer discounts for bulk or recurring purchases?

Yes, we provide discounts for bulk orders and recurring purchases. Reach out to our team for pricing details.

How can I stay updated about your latest news and offerings?

You can subscribe to our newsletter or follow us on social media for regular updates.

Can I schedule a meeting or consultation with your team?

Yes! We have a variety of mocktails and non-alcoholic beverages for those who prefer alcohol-free options.

What is the best way to contact customer support?

You can reach our customer support team via email, live chat, or the contact form on our website. Our team is happy to assist you!

04//
Contact

Visit us

Velvet Shaker
8F, 22 Wyndham Street,
Lan Kwai Fong, Central,
Hong Kong
Opening hours
Mon-Fri: 18:00-24:00
Sat-Sun: 16:00-late